Since 1970, Carmen's Vacuum has been one of the nation's top suppliers of vacuum cleaners, floor care items and janitorial supplies to end users, businesses, hospitals, schools, universities and more. We strive to provide the best product to our customer, whether it be an end user, retail customer, business-to-business, vacuum dealer, or anyone else who utilizes our services. Furthermore, we strive to provide excellent customer service on all levels, and to be knowledgeable of what we are providing to the customer with both a pleasant and accurate response.

Carmen's has grown from one retail vacuum shop to a full scale distribution center with 4 local retail stores. In addition to our local presence, we have developed a nationwide and international presence with clients located globally.

It is our hope that you find our website and our company a useful resource. If you are located in the Columbus area, please visit one of our four stores - details of which you can obtain from the left side of the screen!

Have a question? Can't find what you are looking for? Find lower price? Call us at 1-800-886-8227 ext# 254. We would be happy to assist you.

Don't forget that we also service what we sell!

Burnisher not working?

Vacuum not picking up?

Then perhaps you need one of Carmen's top notch technicians to evaluate the problem and get you back up and running!

Whether it's a high end piece of floor care equipment such as a carpet extractor or burnisher, or a simple clog you can't seem to fix on your vacuum, Carmen's is the place to bring your equipment.

We are an authorized repair center for all major brands including Dyson, Hoover, Eureka, Panasonic, ProTeam, Miele, Royal, Dirt Devil and more, so have confidence that we can get the job done!

Vacuum Repair If you have an issue with your vacuum and are considered a PERSONAL USER (aka: it's your own personal vacuum), then please take your machine to one of our 4 retail store locations (click here for retail store info) If you are a BUSINESS CUSTOMER who needs repair on more than 5 machines, please call Norine at 800-886-8227 extension 211 to get more information. Less than 5, please visit one of our retail stores.

Large Floor Equipment Repair (ie: buffers, extractors, etc) Please call Norine at 800-886-8227 extension 211 for more information. Depending on the situation, a technician may be able to visit your location for an estimate. Please do not take your machine to our warehouse or to a store without first having a consultation!

CARMENSVACUUM@GMAIL.COM

  • The prices and promotions listed on our site are for the internet only. Retail stores are under no obligation to honor pricing found on the web, as we operate as separate entities. Managers have the sole discretion as to whether or not to honor online prices, so please consult that store prior to visiting with questions.

    CLICK FOR RETURN/EXCHANGE INFO REGARDING ONLINE PURCHASES


    Shipping at Carmens Vacuum

    • Carmen's Vacuum Online offers free GROUND shipping to the lower 48 states on all orders greater than $25.00. Other areas are charged according to the shipping selection.

    • Delivery time is usually 5-7 business days for ground, regardless of the item description time. We make every effort to ship the items ASAP, however from time to time issues do arise not caused by Carmensvacuum.com that may delay this time frame. We will work with you to keep you informed.

    • Exceptions - Carmens Vacuum offers only Ground Shipping for FREE on all orders greater than $25.00 in the lower 48 states.

    • FREIGHT shipping on heavier items will be charged accordingly, prior to running your card. These fees can range from $10 - $100 depending on your location. In addition, we will inform you of additional shipping charges prior to running your payment! Please call 1-800-886-8227 to select one of the following optional shipping methods or if you have questions! There will be no deviation from this policy, and customer is expected to pay freight on top of purchase once we notify you of the additional cost.

    • Alaska and Hawaii There is an additional fee to ship any items to Alaska and Hawaii, or any APO/AE areas. This is listed in the shipping options during checkout.

    • Next Day Air will be billed according to location. Standard charge is $90 and may be adjusted by us after order is placed. We will notify you if any changes are made prior to running your card.

    • 2nd Day Air will be billed according to location. Standard charge is $45 and may be adjusted by us after order is placed. We will notify you if any changes are made prior to running your card.

    • We do not ship internationally

    Errors and Omissions
    Carmensvacuum.com strives to bring you the lowest prices possible. This is done through volume purchasing and stringent cost control. We make every effort to insure accurate pricing. However, we do reserve the right to cancel any order based on availability changes or pricing errors posted on our site. This applies to items priced above or below the current correct price.

  • Our Reputation

    Carmens Vacuum strives to be the best Vendor possible. We treat every Customer as we would like to be treated, and make Customer Satisfaction our number one goal. We encourage Customer feedback, and use it every day to make your next experience that much better!


    BizRate Customer Certified (GOLD) Site

    NexTag Seller

    Order: 8138 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Have never done with business with Carmens before and to be perfectly honest I was a little skeptical because their price was so reasonable. (Less than WalMart who I detest doing business with) The service and delivery was unbelievable. I would not hesitate to recommmend Carmens to anyone.

    Order: 7083 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very pleased with the ease of ordering and receiving this purchase. While there was a small delay in delivery, Customer Service at this merchant was extremely courteous and prompt in their replies to my delivery status questions. They made it clear from the start I may have a delay with shipping, but the communication made it ok. I would highly recommend them for this type of purchase.

    Order: 7915 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Purchase went flawlessly. These people have got it right. Free shipping and a low price with great service. What more could you want! There tracking system was easy and flawless right off their confirmation email. I was perfectly satisfied. The merchandise was just what I ordered. This was the easiest purchase I have ever made with a great outcome.

    Order: 7934 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Bad Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: There was a slight problem with shipping--during and after purchase the website and my invoice said the vacuum was available for immediate shipping, but after a week of waiting for UPS confirmation, I called. They were very apologetic because they had failed to notify me that they oversold their stock and it was actually back-ordered. It arrived two weeks after ordering, but overall, Im very pleased.

    Order: 8104 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great price, great service, quick delivery!

    Order: 8033 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I ordered my Pro Sport back pack vacuum on Sunday and was very pleased to recieve it on Wednesday evening in great shape. Would definitely do business with Carmens again!

    Order: 7991 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: I was surprised how easy it was to buy a vacuum on-line. There was no sales tax, and free shipping. I was able to check the status of my order imnmediately to find out what day it would arrive, and it was there on the day promised. The price was very, very competitive.

    Order: 7967 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great experience. Carmens had the best price and free delivery for exactly the same vacuum. It was so easy and my vacuum was delivered so fast. If you are looking for a new vacuum, this is the best store on the net. Im so glad I took the time to look.

    Order: 8091 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Carmens had the best price I could find anywhere. In addition, the shipping was free. The item I purchased was shipped the day I ordered and arrived two days later in perfect condition. The online order process was simple and clear and Carmens kept me informed via email all along the way from purchase to deliver-even after the sale! I highly recommend!

    Order: 7901 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Bought new Hoover Vac at best price on line and had excellent service to boot. Knew status of my order and UPS tracking number was provide. Good shopping experience.

    Order: 7903 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: I was nervous about ordering from Carmens Vacuums, because they were another 15% cheaper than ALL of the other super cheap online sellers. Their price just seem un-naturally low. But the vacuum arrived in a brand new box, it was NOT refurbished or used. It arrived within 7 working days with the FREE Shipping Option. I will use them in the future, and recommend them to my friends.

    Order: 7099 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very pleased to find the best price which was significantly less than local stores with no delivery charges. I shopped on the internet and within 30 minutes my shopping was done. Within a week I found my vacuum delivered to my front door - no lugging from the store to my house. I will tell all my friends about Carmens Vacuums because it was easy, quick and the best price. How can you beat it!

    Order: 8000 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: What a good find of a vendor! Great selection and prices. Got what I wanted for the price I wanted! Very good!

    Order: 7839 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The service was wonderful. The vacuum shipped immediatley, was still packaged in the original manufacturers box, but best of all their price was the cheapest on the web. The only problem I had was finding this store on the web. I had to really dig to find this store, but it was worth the effort, just think you might have a lot more business if you linked to more areas.

    Order: 7856 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They have wonderful customer servive people. They were very helpful with questions I had about my new vacuum. I would recommend this store to anyone!!!!

    Order: 8110 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Wow! This company is awesome! I highly recommend purchasing from them. The item I bought was shipped right away, and it was exactly as described. Their price was competetive, and due to the amount of my purchase, the shipping was free. I will gladly purchase from them again. Rendell

    Order: 7949 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Carmens had the best price on the vacuum cleaner I wanted and free shipping! Item came in a timely manner and had no issues using it. Thanks!

    Order: 7879 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: Extremely quick from sale to my front door.



    Questions? Call 1-800-886-8227(M-F, 8AM-5PM EST)
    *The Free Shipping offer applies to the lower 48 states on all orders over $25.00 that use the Standard Shipping option. Offer does not include heavy equipment.